KM
Kaloshi M
1 reviews | Active since May 2014
22 Aug 2019, 18:23
MTN ********** account
I have reported a ********** account (Account no: A***) that was opened using my details and I was advised to send documents to MTN legal department and its been a month now with no response. I am now being harassed by VMM. Is MTN promoting crime now? Can someone from MTN contact me urgently to resolve this matter.
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MTN South Africa's replyOfficial
23 Aug 2019, 11:52Good day Kaloshi
Thank you for your post.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We will be in communication with our ***** team to resolve the matter as soon as possible. I will revert to you.
Warm regards,
Mazwi Zuma
Complaints Analyst
MTN South Africa's reply23 Aug 2019, 11:52
Official
Good day Kaloshi
Thank you for your post.
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please bear with us while we investigate the matter. We will be in communication with our ***** team to resolve the matter as soon as possible. I will revert to you.
Warm regards,
Mazwi Zuma
Complaints Analyst