MTN ********** account

<p>In october my contract with MTN ended and I diceded not to upgrade because i was sick of their high data charges and rather opted for afrihost. My last bill of R510 for the account was in November, but last week i got billed an amount of R1064.86 when i called MTN I got told that in November i opened a new line with a new contract, apperently "I" had called MTN and opened a new account. This came as a shock to me because i never opened the account and dont know of the new number ( ********** ). The agent was very helpful even went as far as to stop any further debit orders for the coming months. I even got the bank to reverse the debit order. the agent advised me to go and do an affidavit at the police station.</p> <p> </p> <p>The reason why i write this is because i am shocked at the level of security MTN has, I am still wondering how can they let this happen. To me this sounds like an internal problem, basically there is someone in company busy using peoples information or selling them to *******. An organisation as big as MTN really should have a better security system to safe gaurd against this. Through all this MTN still has to do investigations to sort my issue, I wonder how long it will take for this to happen. </p>