ND
Nonkazimulo D

1 reviews | Active since Jul 2016

22 Jul 2016, 07:32

MTN *****ULANT CONTRACT UPGRADE

<p>A SHOCK OF MY LIFE, FINDING OUT THAT A *****ULANT CONTRACT UPGRADE WAS DONE ON MY NAME, NO ONE IS ABLE TO EXPLAIN WHAT IS GOING ON, NOW I HAVE TO WAISTE MY PRECIOUS TIME RUNNING AROUND FOR AFFIDAVITS, CAN'T MTN BEEF UP CONTRACT UPGRADE SECURITY BECAUSE IT IS NOT THE FIRST TIME I HEAR OF THIS, MTN WILL REVERSE THIS WHOLE THING AND REFUND ME MY MONEY FOR THE PAST 2 MONTHS THAT THEY DEBITED ME!!!!!!!!!!! </p>

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Replies (1)
MTN South Africa
MTN South Africa's reply25 Jul 2016, 09:02
Official

Thank you for bringing this matter to our attention.

Please accept our apologies for the inconvenience experienced.

As per our telephone conversation would you kindly supply us with a sworn affidavit disputing the MTN contract and a clear certified copy of your ID.

Once we have received all the supporting documentation our ***** team will be able to investigate and conclude this matter

We look forward to improving on the service delivery to you.

Regards

Nompumelelo

REQ: **********