MTN **********/ *******

I bought R60 airtime Saturday 27th March, which I then used R15 for data. Extra time took R10 and I had R35 left. All of a sudden I got an SMS that stated "Thank you for subscribing to.......... (5 subscriptions)" which I never agreed to. I immediately checked my airtime and there was R0. 00 left. I unsubscribed from this ********** subscriptions. Yesterday i bought another R60 airtime and used R5 for data and the same thing happened. This morning I called MTN customer care and the guy "Tsepo" I spoke to was so RUDE and defensive telling me that I did not have any airtime and MTN took that I owed them and I am not subscribed for anything. I called again hoping to speak to someone else, this lady again told me that they cannot go back to last Saturday's details because the system wipes it after one week and there is a problem with the extra time balances giving customers the wrong amounts so I could've owed much more. This service is TOTALLY UNACCEPTABLE and I feel that they stole from my hard working money. I am with MNT for 20 years but decided to port my number to a different network. NB, I KNOW OF MORE PEOPLE HAVING THIS ISSUE WITH MTN. If i could give MTN a zero star i would. Very disappointed in YOU MTN!!!!!!