MTN **********, *********, *******

I recently singedup for a new data contract on August 11, I specifically requested that when data is depleted I must load my own. End of October they debit my account an amount of R13 249.00 without my consent while I signed up for a R299 contras when I try to follow this up no one can give me answers they can’t even provide me with an itemized billing not even an invoice or statement for that matter. They say I have used 59gigs of data now they can’t even tell me that 59 gigs cost R13 249.00 . No one not even the supervisors are able to give me answers. I regret ever taking this contract. I have been to resolve this ever since the 28th October even today, none of the reference numbers I got previously are even on their system. Not even 1