MTN *****STARS

on 26/03/2021 I received a ********** debit order of R3 245.66 from MTN I called their customer service number which is only focused at helping UNISA Students as I could not get through. When I eventually got assisted I got a lousy service where I was told I need to go and do an affidavit and I will be contacted in the next 3-4 working days with regards to this matter , I than asked if I should reverse the money that was debited **********ly as I needed it for my debit orders I was told that is entirely up to me I mean what kind of response is that from a customer service agent. What puzzles me is how the hell MTN approved this contract as I am registered with SAFPS which they are a group member off didn't it occur to them do an affordability check I earn (50000 how the hell will I afford a R3000 contract? I am most certainly interested in the supporting documentation that was submitted for this contract. All I want at this point its for this matter to be resolved ASAP I want my Name cleared from this