zK
zanele K
1 reviews | Active since Nov 2012
14 Jan 2016, 09:00
mtn *****s their customers cellphone contracts
Mtn gives strangers my personal details and lets them buy expensive phone in my name. The staff arent very helpfull the company might as well close down because they dont care about their customers and we are all gona leave because of their **** service. the police officer at bedford said the staff are the once doing this because they want us to make afidavits to clear our names meanwhile they are giving away our details to ***** stars. I never uograded my contracts and no one wants to help me to clear my name. Im porting to cell c and closing this contract once matter resolves and im gona start a campaign tand inform all my family to port to cell c or evwn heita
Helpful (0)
Replies (1)0
Replies (1)MTN South Africa's replyOfficial
15 Jan 2016, 22:24Hello mazaka,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We will engage with the relevant department dealing with these matters to investigate and revert to you with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We will engage with the relevant department dealing with these matters to investigate and revert to you with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
MTN South Africa's reply15 Jan 2016, 22:24
Official
Hello mazaka,
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We will engage with the relevant department dealing with these matters to investigate and revert to you with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
We will engage with the relevant department dealing with these matters to investigate and revert to you with feedback.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ:***
