1 reviews | Active since Apr 2012
I just want to warn people about using MTN. I have been faultily billed by them the last 2 months over the holiday period. My account is usually R200 and all of a sudden they have de*****ed me in excess of R6000 over the past 2 months. I have a data cap of 2 GB per month and I have only used 20 MB of that data yet they have debited over R6000 off my account in the past 2 months. I have contacted them for itemised billing, but the only response I get is to wait a period of 4 working days for the detailed account. They were no help whatsoever in helping me get to the bottom of this. They have now ****** my money from me essentially and no help in resolving the issue. Luckily I have managed to reverse the last debit order off the account which will remain so until they contact me again. I will not let them blatantly ***** my money from me. I was not aware that they were debiting such large amounts off my account, but luckily noticed this last time. Please be aware and check your accounts with them. I think they are blatantly trying to take chances.
Best regards,
Best regards,
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