SS
Sharne S
1 reviews | Active since Dec 2018
10 Dec 2018, 13:02
Mtn *****ing me
Mtn owes me over 3700 Rand for a ***** account that they allowed to happen on my name and my clearance! I have emailed 5-6 times over past two weeks for feedback. I want it paid immediately! I’ve been dealing with this since 29 April 2018
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Replies (2)
MTN South Africa's replyOfficial
11 Dec 2018, 07:19Good day Sharne
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please can you provide me with your ID number, so we can investigate further. The ID number on your post has 1 digit short.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please can you provide me with your ID number, so we can investigate further. The ID number on your post has 1 digit short.
Warm regards, Jessica John Complaints Management Team
Best regards,
MTN South Africa's reply11 Dec 2018, 07:19
Official
Good day Sharne
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please can you provide me with your ID number, so we can investigate further. The ID number on your post has 1 digit short.
Warm regards, Jessica John Complaints Management Team
Thank you for taking time to raise your concerns with MTN, please accept our apologies for any inconvenience caused as result of the breakdown in the service delivery in one of our touch points.
Please can you provide me with your ID number, so we can investigate further. The ID number on your post has 1 digit short.
Warm regards, Jessica John Complaints Management Team
Best regards,
SS
Sharne S's updateReviewer Update
11 Dec 2018, 12:29***
I have emailed legal again , I need this sorted immediately how can this take so long ? And they are aware of this since last year apparently.
SS
Sharne S's update11 Dec 2018, 12:29
Reviewer Update
***
I have emailed legal again , I need this sorted immediately how can this take so long ? And they are aware of this since last year apparently.