NS
Ncamisile S
1 reviews | Active since May 2017
03 May 2017, 13:53
MTN *****ing an old lady!!!!!
<p>I'm writting on behalf of my mother, this started 2016 July where we discovered that MTN is debiting X3 the agreed montly installment turns out there was a *****ulant account on my mothers contract with MTN, Newcastle offices claimed that they have sorted it out. Then December 2016 they made her pay R1742.00 meanwhile her installment is R225.00 when I query that amount they do not have a name for it they could not account for it till this day, we have been told that they are dealing with it and its been 3months and counting, we recently been told that MTN together with AUTOPAGE have been over charging her with her montly installments.</p>
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Ncamisile S's updateReviewer Update
30 Aug 2017, 16:53HI
I would like to know how is the progress on the above matter we have not yet received the money that was taken from us still nothing has come even a feedback from your Newcastle Branch as they said "they are dealing with the matter". The line is still closed and I wont pay till this matter is resolved, I have not been using the line since it was closed months back and I do not expect any billings. Tell me what more can we do to resolve the matter should I include my legal team now?????
NS
Ncamisile S's update30 Aug 2017, 16:53
Reviewer Update
HI
I would like to know how is the progress on the above matter we have not yet received the money that was taken from us still nothing has come even a feedback from your Newcastle Branch as they said "they are dealing with the matter". The line is still closed and I wont pay till this matter is resolved, I have not been using the line since it was closed months back and I do not expect any billings. Tell me what more can we do to resolve the matter should I include my legal team now?????