MTN: *****, Theives and Con Artists

<p>Two years ago I signed a contract with MTN my contract was for about +-R500 MTN has been charging me double this amount which I have been paying. This is completely unacceptable and it constitutes lying, *****ing and goes against any ethical codes. Additionally I have capped my data usage at a limit of R100 rand a month they have ignored the limit and they have let the account go way above the limit about R500 above the limit which I have paid. Again this is misleading and treacherous. How can they ignore a customers request? Are they using the data for themselves? Who knows? Due to this I have stopped calling the contact centre to order airtime and instead i have been buyin airtime and converting it to data. MTN has charged me for this so I have been buying airtime with cash and MTN bills me for it. Additionally I have been charged R700 for a 5GB data bundle which is double the price of said data bundle. 5GB is R350 not R700. My account has escalated to an unbelievable amount and despite making several payment arrangements they block my lines when they feel like it. Also each customer service agent including the legal department chop and change their stories. For example I ask to make a payment arrangement of a certain amount they agree to it and unsuspend my line and then 2 weeks later the suspended my line and said that the payment arrangements that I have made are null and that I have to pay R11000 for them to unsuspend my line whereas I agreed and they agreed to unsuspend my account for much less. But evert agent says something else they go against their promises and I honour mine. Again this is unacceptable there is no consistency. They don't know what they are doing and they are conning us with no shame. The call service agents are rude treatin me like *******, after I finish talking to them and explainin they remain silent and say nothing it's like talking to a wall whilst I am so upset and in tears at the incredulous service. They treat their customers with contempt. I have never experienced such service in my life. They *****, they con, they are ********** and action needs to be taken. People must be aware of the pain they inflict on innocent victims. </p>