MTN *****, *****ing airtime and data

I have been a MTN customer for about 10 years. Very disappointed.

500MB MTN 30 day data was purchased at the beginning of October, messages were received on 18th October that data was depleted. I dialed to check the balance, it was indeed reflection 0 balance. I purchased another 500MB data bundle and TYPE airtime on the 20th October I did not make any calls during the course of the day, and found that about RTP airtime was gone.

Similar scenario happened last month too. Not sure how many other times had this happened.

I called the call centre today, received ********** information, and was treated with bad attitude.

This is *****, and *****ing, the company must be investigated and regulatory bodies must consider to have their license revoked.