MTN ***** report (ACCOUNT NO.: N***)
I have reported the ***** to MTN but I am batting to get any assistance from the helpdesk. <br> I have sent the Affidavit and certified copy of my ID for their investigation. <br> There is a *** number that was *******ly linked onto my account and I have been billed for this number. I would like a refund.<br> <br> Please see my account details below;<br> <br> NAME: Mr NJABULO THABO MLOTSHWA<br> EMAIL: [Email Removed]<br> ACCOUNT NO.: N***<br> CONTACT NO.: ***<br>
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MTN South Africa's replyOfficial
17 Feb 2016, 15:48Hello mlotshnj,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the ***** department has finalized the request, please see the feedback from the ***** department:
********** ADD SIM OPENED
CLIENT IS A VICTIM OF IMPERSONATION
JOURNAL WILL BE REQUESTED
The sim has been cancelled.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the ***** department has finalized the request, please see the feedback from the ***** department:
********** ADD SIM OPENED
CLIENT IS A VICTIM OF IMPERSONATION
JOURNAL WILL BE REQUESTED
The sim has been cancelled.
Kind Regards,
Alice van der Merwe
***
MTN South Africa's reply17 Feb 2016, 15:48
Official
Hello mlotshnj,
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the ***** department has finalized the request, please see the feedback from the ***** department:
********** ADD SIM OPENED
CLIENT IS A VICTIM OF IMPERSONATION
JOURNAL WILL BE REQUESTED
The sim has been cancelled.
Kind Regards,
Alice van der Merwe
***
Thank you for your post.
We sincerely apologize for any inconvenience you may have experienced with our service.
Please be advised that the ***** department has finalized the request, please see the feedback from the ***** department:
********** ADD SIM OPENED
CLIENT IS A VICTIM OF IMPERSONATION
JOURNAL WILL BE REQUESTED
The sim has been cancelled.
Kind Regards,
Alice van der Merwe
***