EF
Elmarie F

1 reviews | Active since Jun 2018

04 Jun 2018, 11:06

MTN ***** on Contract

MTN allowed ***** on my contract while I was not in the country. Proof of my passport, the matter is still not solved, since 29 Dec 2017. When I phone to escalate the matter, I am told that escalating will cause my case to land last in the queue.... mean time, MTN is doing all sorts of tricks to keep on getting ********** money from my account. MTN is very slow to resolve their *****!!!

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Replies (1)
EF
Elmarie F's update05 Jun 2018, 12:08
Reviewer Update
My first affidavit was sent to MTN customer care on 26 Jan 2018 already. MTN was not helping since Jan to March!