RS
Ronel S

1 reviews | Active since May 2016

05 Apr 2022, 16:55

Mtn ***** on company contract accounts

Unfortunately after many emails and phone calls to MTN this us the next step. I work for a company in the Freestate and we have multiple MTN cell contracts due to the nature of our work. Early this year we noted 3 new contracts on our statement. After many phonecalls,it was without any doubt, *****, on our account. It took some time to get hold of the branch that did the new contracts, asked them to forward the documentation to us, only to see that the Ditectors ID was used in pretoria, not even hetlr original photo on it, n letter head that mentions the company name, but not our letterhead, signatures and names with just one of the directors three initials signed everywhere. We only do upgrades and new contracts in Welkom. It was told to us that one of the employees at that branch was put on suspension due to suspicious activity. Now since then it has been emails up and doen. The debit order was canceled and eft payments made in the sum of the statement less this three ********** contracts. Just to see that mtn has debited the company bank account again with the full statement amount. No feed back in this ***** is given. We are now running in high numbers of credit. How is the POPI act in place for them if their staff can open nee accounts left and right with ********** documents. And we- we must just accept it and pay. And these were big contracts with the newest Iphones taken on the contract.

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