1 reviews | Active since Dec 2018
MTN *****
For the past 2 months, I have had all my airtime ****** from me. I received messages from MTN saying that I had transferred the airtime out to certain cellphone numbers. When I checked the MTN app, my settings remained that I do not have any other cellphone numbers linked to my number. I have also had all my MTN rewards transfer out to cellphone numbers that are unknown to myself. When I went in to MTN to report the *****, they said that this is a common occurrence and that customers are not reimbursed. After 18 years of bring a loyal customer and many, many phone contracts later, I see no reason to stay with MTN. My husband was also ****med for a large sum, which MTN says he will have to pay back. The best they can offer him is a payment plan. MTN! Do the right thing! Stop the in- house ***** and reimburse your customers. You are a giant, who stands on the shoulders of loyal customers.
