MTN *****

I had a contract with MTN for 24 months and requested the contract to be moved to prepaid during the end of contract (10 Jan). I was surprised to find out that Recurring data bundles were added on my number without my consent, and with a bill of R1179-00 per month.

I reported this matter to MTN as a ***** since from the 15th of February, however I am not getting any assistance. Their consultants keep on giving me reference numbers without any help. I was transferred to customer care services, billing, cancelation, retention departments and all of them are failing to stop or cancel the Recurring data bundles.

As of today, they keep on loading data bundles and billing me. They say my bill is now more than R3000 and I guess by the end of the year I will be owing the R10 000 000

Stay away from MTN contract, stay away... they don't care about their customers.