Mtn /***** dept to investigate please

I would just like to report an issue, regarding my current phone number-***/sim card being hacked ,(my id number -***) this is a mtn sim card , I had only purchased this phone , Sunday -19/9/2021, and the phones sim was rica-ed at 17h30, the phone and sim I bought at Checkers ,immediately I saw that my id nr has been marked-(I received x2 sets of a double smses ), especially with the Rica process, as from the next day the hacking , bot calls and smses started . ( the hackers just finds me through the Rica process, It seems my information gets shared with a third party). I am requesting your ***** dept to investigate this issue , I had various times ,tried to phone the mtn ***** line , the hacker is preventing me to get through to them via telephone , as it seems my sim has been possibly been hacked with a sim tool kit ? So I have one time tried again, but the call was immediately diverted and the person answering said it was not the ***** dept ...could you investigate this... -I have had bot calls and funny calls to this phone, to get information from my phone –these are the following numbers, that called me, only within the last week;- -today ***-@ about 11h30-11h45 -and same day and time-*** The following numbers as well—***-(this number on 27/9-16h43/11h17)/*** Please help me , this is the pattern , does not matter , which sim card I buy and Rica , it seems the Rica process alerts the hacker, so it must be someone with access to the Rica information . I would appreciate your help and assistance Michelle La Grange ***