MTN *****

On 28/02/2023 data of the amount R 16 169.44 has been debited to my MTN account, I am a pensioner and have never bought Data from MTN as I use my WIFI for data.

The following letter was sent to MTN ***** department:

Please would you investigate the incorrect debit that was put through on my account this month.

The amount of R16 169.44 was incorrectly debited. I queried this and was told to stop the payment directly at my bank and to contact you (MTN *****) to take this matter further.

Please see copy of sms that I received from the Bank herin: ABSA: TJEK0804, GESK, 28/02/2023 SETTLEMENT/C -ACB DEBIET:EKSTRNE,MTN SP BA***00004, R16 169.44.

Any further queries please contact me directly on ***

I also included an affidavit stating what happened and a copy of my ID I did not receive any response from them yet.