MTN *****

I have been ****med by mtn. I started getting debits from my account in July and I reversed them and thought it's just ******** not MTN because I've never had an MTN number or used their services before. To my surprise early January I got a call from the creditors telling me that I will be blacklisted. I went to mtn to fix this and I was told to get an affidavit from the police station and contact them. I did that but instead I got reply that I should contact their number, I did that also but their consultant over the phone was very rude and she dropped the phone while I was talking to her, I made a call from MTN shop because with my network it was hard to get their consultants. All I want is to be cleared off this ***** by mtn as they already have my contacts since I sent them an email. I am looking for a job and with such credit record it would be impossible for me to get a job and it's messing my credit record and buying power.