1 reviews | Active since Jan 2010
MTN ***** CONTRACT
<p>In August received a call saying I am entitled to an upgrade. I requested a low cost contract as I am a pensioner and cannot afford an expensive contract. I was offered a contract at R139.00 per month and NO NEW PHONE, I WOULD KEEP MY CURRENT PHONE.</p> <p>Subsequently I have been receiving accounts of over R1000.00 per month. My latest statement is for R1045.00 approx, and that is for not using my phone at all as I have a new number with a new service provider on pay as you go system.</p> <p>Many letter from me, from my lawyers, also contacted MTN ***** department, customer support, and as recently as 2 weeks back contacted Billie Jean Peters who "promised" to let me have an update. Nothing received. I have done a full circle with your company and have no idea where to turn anymore.</p> <p>You are a thieving, dishonest, ************* company driven by the same qualities in your staff and management .</p> <p>YOU ARE ALL A ****** THIEVING ORGANISED CRIME ORGANISATION WHO NEEDS TO BE DEALT WITH.</p> <p>NOW PLEASE ASSIST. </p> <p>NOW</p>
Good day
Thank you for your post
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please be kindly be advised that your the ********** upgrade is in the process of being reversed and your account will be credited correctly.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Best regards,
Good day
Thank you for your post
Thank you for bringing this matter to our attention. We sincerely apologize for any inconvenience caused as a result of this and assure you that it is not our intention to displease you.
Please be kindly be advised that your the ********** upgrade is in the process of being reversed and your account will be credited correctly.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Regards
Angela
REQ:***
Best regards,
