TP
Trisha P

1 reviews | Active since Nov 2018

15 Nov 2018, 21:16

Mtn ***** company

I recently reported a ***** case and got a response from MTN stating they were going to deactivate the 6 contracts that was opened on my name, but nothing was sent in black and white and I can not get a hold of zanele masobuko from complaints department, they have suspended my account, I need to know how is mtn going to reimburse or compensateme for all the inconvenience caused on they side, as this reached the credit breuea. I need you to please email me with feedback on ********** or ********** 393 cause yourl have blocked my phone..... Or I will have have to take it further as discussed previously and open up a case with Wendy knower

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Replies (2)
TP
Trisha P's update16 Nov 2018, 09:02
Reviewer Update
Firstly be advised that I am upto date with my contract the only payment was supposed be taken end of October but I had to close the bank account because of uncer*****y, your company as put me through so much, all the running around I had to encounter, you guys need to compensate me for all the run around I had to do because mtn could not do they job properly, ***** team could not investigate properly. Is this reflecting on the credit breue, why must I now wait till December for it to be cleared and to stop reflecting
TP
Trisha P's update16 Nov 2018, 09:08
Reviewer Update
Firstly be advised that I am upto date with my contract the only payment was supposed be taken end of October but I had to close the bank account because of uncer*****y, your company as put me through so much, all the running around I had to encounter, you guys need to compensate me for all the run around I had to do because mtn could not do they job properly, ***** team could not investigate properly. Is this reflecting on the credit breue, why must I now wait till December for it to be cleared and to stop reflecting