MTN ***** case logged

Worse service EVER form any institution in my life..

Tried to cancel ********** duplicate is of our very old MTN contract. We live in Langebaan, upgrade done of amount up to R2700 In Brakpan!!!! Have given all relevant documents in to cancel.. didn’t ask for refunds or extra expenses incurred by us because of stopping debit at bank etc. Get co contradictory replies. Management and agent gives different replies.. no one wants to take proper ownership!! Just told to call In to cancel.. has been dragging for months. Have given affidavit it’s *****.. still to be told to call in to cancel Again, which we’ve already requested over and over.

All we want is no more money taken off our account and a confirmation that our contract (which was actually this strangers contract) is cancelled!! Once and for all.. without any money due from us... or go work out what you owe us rather!!!

Pleas someone in MTN try save your name brand because it very sad and embarrassing how it’s been dealt with at the moment..

All we want Is NO NO further contractual bindings with MTN. That expired long ago. You owe us money not we owe you.. we’ve been paying for some strangers co react for upgrades etc..