1 reviews | Active since Mar 2021
MTN *****
I m not a client with MTN, I don't have a contract with them, about 2 month ago, mtn tried to debit my bank account with an amount of +R11000.00. I don't understand i never took out a contract with MTN, neither av i requested a contract with them some how they got hold of my credit profile, resulting in ********** activities on my credit profile/ID which allowed them to debit my account, thankfully my bank managed to reserve the transactions. i was advice to contact the customer service, i did so via e-mail, and got responses back and was advised to contact the ***** department. i never get any response yet from the ***** department and still to date they have not sorted out this problem. just last week MTN tried to debit my account again with an amount of R22500.00, and i did e-mail them again and yet no response. they just allow ********* who have *******ly taken out a contract or contracts to get away with this, and us people must suffer resulting in our credit score will be effected. also to note how can mtn allow this contract for such a huge amount which i cant not afford or budget for. because of this i m forced to change my bank account change my legal debit orders, block my credit profile... i m thinking of opening up case of ***** against MTN. Simply useless in helping people being victims of cyber crime. MTN is useless and just allow any TOM **** AND HARRY to commit ***** and allow 3rd parties companies(marketing companies) to take out contracts *******ly by *****ing people credit ID/Profile.
