KM
Kutele M
1 reviews | Active since Sept 2010
26 Nov 2015, 20:09
MTN ***** Account
My wife was a victim of a ********** account that was opened after our car was hijacked with all our lives in it.<br> We have telephoned MTN numerous times to ask them to resolve this matter, each time we call no one knows where the written statements and SAPS affidavits that we sent have gone to - which means we have to start all over again.<br> <br> This week MTN has gone ahead and deducted over R10 000 from my wife's bank account, even though she has a Top Up account that should never be more than R500 a month.<br> We have had no help or co-operation from MTN.
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Replies (1)0
Replies (1)MTN South Africa's replyOfficial
29 Nov 2015, 10:46Hello kutele,
We sincerely apologize for any inconvenience caused as a result of this.
Kindly provide us with the ********** cell phone number or your wife's id number so that we are able to assist and please advise to which email adress did email the documents.
Regards
Nompumelelo
REQ:***
We sincerely apologize for any inconvenience caused as a result of this.
Kindly provide us with the ********** cell phone number or your wife's id number so that we are able to assist and please advise to which email adress did email the documents.
Regards
Nompumelelo
REQ:***
MTN South Africa's reply29 Nov 2015, 10:46
Official
Hello kutele,
We sincerely apologize for any inconvenience caused as a result of this.
Kindly provide us with the ********** cell phone number or your wife's id number so that we are able to assist and please advise to which email adress did email the documents.
Regards
Nompumelelo
REQ:***
We sincerely apologize for any inconvenience caused as a result of this.
Kindly provide us with the ********** cell phone number or your wife's id number so that we are able to assist and please advise to which email adress did email the documents.
Regards
Nompumelelo
REQ:***
