MTN *****

I have reported a ***** case with MTN on 1st May 2021. Nothing has been done until now. Every month they will cut my phone and when I phone them and tell them this is a ***** case and give them all my Reference numbers they activate it again. I tried all avenues to have this resolved even send an e-mail to *** and received an automated reply with the following message "Thank you for getting in touch with our Complaints Management Team. Having trouble resolving your query? You have come to the right place!" with a reference number, Enquiry Reference Number ***. This was on the 2nd of August including a Promise from MTN reading"*We typically respond within 24 business hours (Our teams are online from Monday to Friday, 8am until 5pm, Saturday 8am until 2pm) * Rest assured: We are committed to resolving your complaint and our processes are aligned to requirements stipulated by the Independent Communications Authority of South Africa (ICASA) Chat to you soon, MTN Complaints Management Well today the 30 of August no one has contacted me and MTN is not a Costumer friendly company and really does not care about their customers