PB
Pierre B

1 reviews | Active since Jun 2016

02 Jun 2016, 13:14

MTN *****

<p>I have had ********** transactions on my bank account from MTN since February 2016. I have tried numerous occasions to contact MTN to rectify this ********** debit order. I tried to call the online *******ion number to no avail. I called head office only to be transferred to a department that keeps cutting me off. I tried the online ***** email contact as well but have heard nothing. Is there anyone that can assist????? This is absolutely ridiculous!! ‪#‎MTN‬ ‪#‎MTN*****‬ ‪#‎noassistance‬</p>

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Replies (1)
MTN South Africa
MTN South Africa's reply06 Jun 2016, 12:20
Official

Thank you for bringing this matter to our attention.

As per out telephone conversation kindly supply me with a sworn affidavit disputing the MTN contract and a clear certified copy of your ID. Once I have received all the supporting documentation MTN ***** team will be able to investigate and conclude this matter.

Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.

Regards

Nompumelelo

REQ:***

Best regards,