MTN *****

<p>On 2016-05-11 I received MTN monthly statement which showed that I had requested a 2Gig bundle at a cost of R228. As I had NOT made such a request, I contacted the local (Geore) MTN office who logged a complaint with MTN (USD ***) on 2016.05.18. A week later I again visited the MTN office only to be told that MTN had cancelled the 2 Gig bundle but NOT removed the charge of R228 from my account. A further complaint was logged (USD ***) on 2015-05-27.</p> <p>In viewing my bank account, I see that both complaints have been ignored. MTN has debited my account with R228 for the 2 Gig bundle!!!</p> <p>This is *****. MTN's service is absolutely shocking. I have also logged complaint with the comsumer protection unit and have sent a copy of this review to ICASA. Once my existing contract has expired, I'm shifting my business elsewhere.</p> <p>No wonder MTN is heavily fined in other countris.</p>