LB
Leila B

1 reviews | Active since Feb 2020

25 Feb 2020, 14:14

MTN *****

It has been almost a month since my phone was ******, all my accounts hacked, identity theft etc. I did exactly what I was told by MTN: Blacklist the phone, Sim swap etc. One month later, after three SIM swap attempts, the old umber then needing to be deactivated as it was duplicated and being used **********ly. After weeks of calling, emailing, going in to MTN stores...still no new number, the old one still being **********ly used and transactions done on my MTN profile. I have logged it in with *****, I have called pleaded and begged that they must just cancel my contract and let me go to another service provided...STILL WAITING.

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