1 reviews | Active since Dec 2015
Yello MTN,<br> <br> Quick question - how many ***** cases do you want to be opened against MTN before you re look the security policies in place in sharing client data.<br> <br> If I phone my bank today and tell them I suspect ***** on my account, they will immediately block the activity. The Bank will not say - please provide a SAPS avidavite. Speed of intervention is critical when deal with *****. If you cannot even provide a ***** helpline, how pro-active is MTN in dealing with *****?<br> <br> As with your other customers, my MTN account has been **********ly used. I received an SMS that I have upgraded both my cellphone numbers- when I never even phoned or walked into any store.<br> <br> I immediately stared phoning customer care to inform them about the ********** transaction. First feedback - please provide a SAPS avidavite. I understand that you require documentation to progress with further investigation, but in \the heat of the moment\" MTN needs to step in and block the ********** activity. Do not through it back into the customers face.<br> <br> In terms of the POPI act I demand the following:<br> 1. Full employee details that allowed data base access to my info for the upgrade.<br> 2. Outcome of ***** case logged"
Best regards,
Best regards,
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