MTN *****

I have been calling MTN call center since the 22nd of December with no resolution or feed from them . My spin and wave doesn't work. Everytime I recharge, I'm told how many spins I have . 2 minutes later when I try to claim them, all of a sudden I have nothing. What happened to 24 hours before it expires???? I've called their call center about 5 times. Everytime it gets "escalated" but nothing happens.

Also sometimes my recharges just never go through. I get the message of a successful recharge but it never reflects on my balance.

Technical issues are normal in the tech world, but not helping your customers resolve is just plain irresponsible. Honestly I'm still with mtn only because I'm on contract. As soon as it expires, I am out. *****S!!!