Mtn *****

<p>Please help me to investigate the problem i had with MNT, I used to have contract with them, which was expired May 2015 fully paid. After i closed the account with them, I been receiving sms that i still owing them, i did try to sort out the problem with them, they told me that the issue is been sorted out. When trying to open the contract with them, the reject my application and the is no reason on the system, why they reject my application. When i contact the ***** department they said the account is closed as frugulent, and necessary credit has been passed</p> <p> </p> <p>Good day</p> <p>Thank you for your email.</p> <p>Please note that the balance on the account is R6783.00</p> <p>Kind regards,<br /> Blessing Melk<br /> Legal Department<br /> MTN SA</p> <p>Reference Number: ********** 2</p> <p><br /> --Original Message--<br /> From: ********** /> Date: 2017/02/17 4:32:10 PM<br /> To: ********** /> Subject: Enquiring about account number A ********** , because my new application was rejected [# ********** 2]</p> <p>Good Day Nonhlanhla</p> <p> </p> <p>Can you please assist mye on my new application of which was rejected on the 7th of February 20117 . Our last conversation you said the account is been closed off which my last account was up to date when i closed it after the 24 month contract .</p> <p> </p> <p>DP Masina</p> <p> </p> <p>On 12 Jan 2017 11:30 AM, "Legal Action Department" ********** wrote:</p> <p>Y'ello!</p> <p> </p> <p>Thank you for your email.</p> <p>Please be advised that the account is closed as **********, and necessary credits have been passed.</p> <p>Kind regards,<br /> Nonhlanhla Hadebe<br /> Legal Department<br /> MTN SA</p> <p>Reference Number: ********** 2</p> <p><br /> --Original Message--<br /> From: ********** /> Date: 2017/01/09 8:55:58 PM<br /> To: ********** /> Subject: Follow- up Enquiring about account number A ********** [# ********** 2]</p> <p>No respond from MTN LEGAL , I just want to find out how far are with the investigation?</p> <p> </p> <p>From: Legal Action Department ********** <br /> Sent: 07 January 2017 03:30 PM<br /> To: ********** /> Subject: Re: Enquiring about account number A ********** [# ********** 2]</p> <p> </p> <p>Dear Valued Customer</p> <p>Thank you for submitting your query through this medium of correspondence.<br /> <br /> Please note that this is an automated response. If not already done, kindly provide us with your ID number, cell number and/or MTN account number to ensure a speedy resolution. .<br /> <br /> Your reference number for this query is ********** 2 . Please keep the reference number so we can assist with tracking your query. We will respond to your query within 24-48 hours (working days).</p> <p>Kind Regards,<br /> MTNSP Legal Action Department<br /> MTN Service Provider</p> <p><br /> <br /> <br /> ----- Patrick Masina Wrote -----</p> <p> </p> <p> </p> <p> </p> <p>Good Day</p> <p> </p> <p>I just want to make enquiry about the above account number, On the system it show that my account my was handed over to legal department. Please give us the status of the account and action taken about it, is been a while . The contract which I had with mtn was a data contract of which expired on may 2016, and I did close the account after 24 months period. Everything was up to date, not owing mtn, I wanted to open new contract it shows that my account is handed to legal department mtn and my id document was used fradulant . What is the solution please give me the status of my account.</p> <p> </p> <p>Identity Number : 690221 , cell No: 081 ********** </p> <p> </p> <p>DP masina</p> <p> </p> <p> </p>