JM
James M
1 reviews | Active since Mar 2009
04 Apr 2018, 18:11
Mtn *****
********** transactions on my account 3 additional contracts Mtn still has not barred services to these ********** numbers and I have been debited 3300
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MTN South Africa's replyOfficial
10 Apr 2018, 00:10Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that we cannot track any information using ***, kindly send your documents (affidavit and certified ID copy) to *** .
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
MTN South Africa's reply10 Apr 2018, 00:10
Official
Thank you for your post.
We sincere apologized for any inconvenience incurred.
Kindly be advised that we cannot track any information using ***, kindly send your documents (affidavit and certified ID copy) to *** .
Kind Regards,
Alice van der Merwe
Complaints Analyst
Best regards,
JM
James M's updateReviewer Update
16 Apr 2018, 08:22I have finally managed to get this escalated *** Please would you provide me with an Update. I have given the Bank Instructions to Block ANY Debit Order Amount Above R500.00 from MTN. MTN already needs to refund me with R 2 800.00 on the Last Debit Order which i did not reverse.
JM
James M's update16 Apr 2018, 08:22
Reviewer Update
I have finally managed to get this escalated *** Please would you provide me with an Update. I have given the Bank Instructions to Block ANY Debit Order Amount Above R500.00 from MTN. MTN already needs to refund me with R 2 800.00 on the Last Debit Order which i did not reverse.