1 reviews | Active since Mar 2012
MTN *****
<p>I wanted to add a contract to Cell C when we discovered I "owe" MTN R78 000! I did a credit check on myself and found the account number A ********** . I phoned MTN and they assured me this was fruad as only the ID no is mine not the home address and all the other contact numbers.</p> <p>MTN did not do anything. I phoned a dozen of numbers and nothing!</p> <p>I went to the Wierdaburg Police Station and opened a case. Still no joy.</p> <p>I need to warn people about MTN they are not helpful at all. Why do they not want to give me even the account? I need to see how you can spend this money all in one month!!!</p> <p> </p> <p>People should be careful, I do not know until today what the storey is. I need to clear my name but go to a dead end everytime.</p> <p>The case was reported on the 14th of Nov 2016. Case No 361/11/2016 Serg NTD Makhema</p> <p>Not even a phone call from him!</p>
Good day
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please kindly note that we have sent through a request to our Legal department for them to clear your name on ITC .
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Good day
Thank you for your post
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Please kindly note that we have sent through a request to our Legal department for them to clear your name on ITC .
We would like to assure you that we are actively working to improve our service levels.
Regards
Angela
REQ:***
Good day
Thanks for the reponse, once again no contact details for the legal dept. Can I also request the account to see who did this to me?
PLEASE send me the legal dept details.
Thanks
Carina Kleyn
Good day
Thanks for the reponse, once again no contact details for the legal dept. Can I also request the account to see who did this to me?
PLEASE send me the legal dept details.
Thanks
Carina Kleyn
