MTN - *****

Would you recommend MTN South Africa to a friend or colleague? I will never in my live recommend a friend or colleague to MTN. MTN like to do ***** on peoples names. It happen with my sister and it happen twice with me.

From: Customer Care <***> Sent: Friday, May 1, 2020 10:25 PM To: Margaret Johnson (ZA) <***ca> Subject: Re: FW: MTN Documents - ****8156 [#***] Good day Margaret, Thank you for emailing customer care. We apologize for the delayed response and for any inconvenience incurred. Please note you only have one number on your contract now which is *** and the other number was deactivated. The credit for the other number of R120.00 was passed into your account. Please note as per the previous feedback of the ticket that was logged with ***** they have identified there was ***** done on your account and there was no upgrade done, however the numbers were deactivated and reactivated which resulted to the new contract term date. A request to have the other cancelled has been raised again based on the Fact provided by ***** team and the ref number is *** please allow 2-72 hours of working days for the escalation to be attended to. We apologize for the break down in service and for any inconvenience we might have caused you. Kind Regards, Samukelisiwe Ndlovu MTN SA Reference Number: ***