MTN *****

For three months after upgrading our cellphone contracts, on MTN's requests there has been attempts from MTN to deduct excessive amounts from my bank account, none of the customer care nor branch personnel nor the "customer care" emails send over three months could get it solved but MTN keeps threatening me and my family members with emails and SMS messages. I have on several ocations spoke to people on the 135 line and the listen to me and advised me to go to the branch which I did with no understanding where the debit orders were coming from. The mails and branch printouts states clearly that my account is excessively in credit.

No Manager or person with authority within MTN could be contacted nor would contact me to solve this problem. Just talking to extremely limited consultants with limited system potential that will raise it with their supervisors and billing department, no joy with MTN. Even Facebook messages are being ignored.