Hellopeter
Share Your Experience
JC
Juan C

1 reviews | Active since Apr 2014

25 Aug 2016, 12:22

MTN *****

<p>MTN Is using my ID number and all my contact details on someone else MTN Contract!!! MR Jorrie Jordaan. Account number: C ********** . I will report MTN at the SAPD for *****!! Please assist ASAP an contact me now!! </p> <p> </p> <p>And remove my ID from his contract!!!! I Emails ********** and so on as well Facebook. Get totally ignored!!! I want assist ASAP!! Tel: ********** 535</p>

0
Replies (5)
MTN South Africa
MTN South Africa's reply25 Aug 2016, 15:50
Official

Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

As per our online discussion the account will be credited for the outstanding balance of R 646.90, account details for account A*** is on your ID details as per confirmation.

Once the credit reflect the legal department will be requested to remove your name from the ITC list.

This will take +-21 working days.

We will be in touch with you again once finalized.

Kind Regards,

Alice van der Merwe

REQ:***

Best regards,

JC
Juan C's update29 Aug 2016, 13:39
Reviewer Update

Hello Alice van der Merwe

Please can you call me asap on ********** 535

thanks

Juan

JC
Juan C's update05 Sept 2016, 13:51
Reviewer Update

Hello Alice.

Please can you call me asap. Having a big problem. Please please can you call me asap!!!

********** 535

JC
Juan C's update05 Sept 2016, 14:00
Reviewer Update

Hello Alice van der Merwe.
Please can you call me asap. Having a big problem. VVM keeps on calling me and give me up for black listening.
They told me that the account is not been credited.
Please please can you call me asap!!!
********** 535

thanks
Juan

JC
Juan C's update05 Sept 2016, 16:08
Reviewer Update

Hello Alice van der Merwe.
Please can you call me asap. Having a big problem. VVM keeps on calling me and give me up for black listening.
They told me that the account is not been credited.
Please please can you call me asap!!!
********** 535

thanks
Juan

REQ: **********

C*I*P rep**** privately:

Aug 25, 2016
1 week ago
Thank you for your post.

We sincerely apologize for any inconvenience you may have experienced with our service.

As per our online discussion the account will be credited for the outstanding balance of R 646.90, account details for account A ********** is on your ID details as per confirmation.

Once the credit reflect the legal department will be requested to remove your name from the ITC list.

This will take +-21 working days.

We will be in touch with you again once finalized.

Kind Regards,

Alice van der Merwe

REQ: **********