1 reviews | Active since Feb 2014
MTN *****
<p>Mtn incorrectly loaded another client on my billing account,in march.</p> <p>I have tried daily,to get MTN to refund me.</p> <p>No luck.</p> <p>I have resorted to cancelling my stop order.now my account is in arears.</p> <p>Yet they owe me money.MTN ref. No. ********** 18,and ref. No. ********** </p> <p> </p> <p> </p> <p> </p> <p> </p>
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Siphumezo
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Thank you for your post
We sincerely apologize for any inconvenience you may have experienced with our service.
We will engage with the relevant department dealing with these matters to assist and resolve your problem accordingly.
We understand that the entire experience must be very frustrating and hope that we can restore your faith in us.
Kind Regards
Siphumezo
REQ: **********