SS
Shanaaz S

1 reviews | Active since Jul 2016

26 Jul 2016, 10:38

MTN *****!!!

<p>IT'S BEEN 2 WEEKS NOW THAT MY LINE HAS BEEN SUSPENDED. I HAVE ASKED FOR THE DOCUMENTATION WHERE I SIGNED TO AGREE TO THE DATA WHICH THEY ARE CHARGING ME FOR TO NO AVAIL.</p> <p> </p> <p>THIS IS ILL-LEGAL</p>

0
Replies (1)
MTN South Africa
MTN South Africa's reply27 Jul 2016, 11:51
Official

Thank you for your post.

Please accept our apologies for the inconvenience experienced.

Please note we have tried contacting you on the number provided without any luck. As per system record we note that a query logged REQ: ********** regarding 2GB was resolved today (2016/07/27). The billing division attended to the matter and a credit request has been sent to the banking division for approval. You may contact customer care on 808 for a follow up.

We look forward to improving on the service delivery to you.

Regards

Nompumelelo

REQ: **********

Best regards,