MTN *****

MTN **********ly added 2 lines to my account on 30/07/2020. I have contacted their call centre and spoke to Selva Naidoo, he said that I must send a mail to ***. I did this and got NO REPLY. On the 05/08/2020 I sent a mail to *** and received NO REPLY. On Saturday 08/08/2020 I went to the Clearwater branch and was told that they can't help. On Tuesday 18/08/2020 I went to MTN Head Office and was told by security that nobody is working at the Head office. On Thursday 20/08/2020 I called MTN accounts department and was told that their office are closed. On 26/08/2020 I phone MTN call centre and spoke to Vuyelwa, she could not help me, I asked for her supervisor. Hleketa, her supervisor, told me that he could see the report but that nothing has been done about it??????. Today, 01/09/2020 I have received a bill for R3500 for the ********** numbers. I am on the line to MTN I have been waiting for 18 minutes with no answer.