MTN former Nashua client

<p>I have had an outstanding biiling issue for over 3 years now and the matter has been handed over to ICASA but MTN's Collection attorneys VVM have been adding interest on the account since, now the account is sitting at R 13 999 for account ********** , if MTN had attended to the issue at the time the query was raised, it would not have got to this point. I lodged the complaint around the time there was a strike at MTN and I could not get anyone to assist me, not at the satelite branches, not at the main brach here in Bloemfontein not even at the call center and during all this time, my service had been discontinued. It seems to me that all former Nashua mobile clients who were transferred to MTN have similar complaints regarding billing judging from the reviews that involve MTN and VVM. Every time the matter is escalated, MTN sends a "we apologise for the inconveniece, here is a reference number" message. I am so angry and frustrated!!!!</p>