MTN FOR THEMSELVES AND NOT FOR THEIR CUSTOMERS

Good day

This is now my 3rd and last correspondence to resolve my account and to stop suspending my lines. You suspended my service once again after I have send numerous mails and phone calls to tell you that there is something wrong with your billing system.

I am now going to refer this matter to ICASA as MTN is in breach of the contract. I also am notifying MTN that I am suspending all payments to my contract due to breach of contract and constant suspended lines because MTN cannot resolve my billing issues.

As per my email attachements, payment has been made that is not on my MTN statement as well as the 3 months subscription that was given to me on the package I upgraded in December that was credited.

Please see 1st correspondense with the Complaints Analyst in HELLOPETER.COM as well as the sms received from MTN that payment was received.

Regards Chanel SLEEKING **********