MTN treat cash customer differently from debit order customers. Cash customers have *only* 21 days to pay their account whilst DO customers have a full month. Upon enquiring I was told that they changed the system to do this. I've been a cash customer for almost a year now and never encountered problems until Dec 2020 when they cut off my connection because of "no payment", and they dilly dally when they have to reconnect you. It happened again in January. This month I paid, got payment confirmation, but also telling me that the next payment is due on the 6th March, yet I pay on the 15th every month. If I don't pay by the 6th they'll disconnect me. Simply because THEY chose to reprogram their system to treat cash customers like ****. I am not happy at all. Worse, they did not communicate this new system change. I never had problems with their old system. It's not fair. Ref ***
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