1 reviews | Active since Mar 2017
MTN Fictitious Debit Orders
<p>Once again MTN has proven my opinion about them right.</p> <p>This time they running a debit order on my account that has the following debit order vaues :</p> <p> </p> <p>January R 948.63</p> <p>February R 1 799.03</p> <p>March R 2 649.43</p> <p>I do not have a contract with MTN and will never have one at this rate.</p> <p>After giving them an affirdavit from the SAPS they start calling me to query payments on my account.</p> <p> </p> <p>The lady who assisted me with my query at the branch said they have a number assigned to me that has no support. No details of who registered and no other information 'it looks funny"</p> <p>Who authorised this to go through with no paper work and no client contract??</p> <p>Be warned do check your bank statements for such debit orders !!!!!</p>
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly send us the copy your Id, bank statement and affidavit specifying that you did not open up a contract with MTN will then log a query to our ***** department for further investigation and resolve your query accordingly.
warm regards
mike
REQ:***
Best regards,
Thank you for your post.
We are sorry to have disappointed you with our service and would like to assure you that we do strive to provide the best service at all times.
kindly send us the copy your Id, bank statement and affidavit specifying that you did not open up a contract with MTN will then log a query to our ***** department for further investigation and resolve your query accordingly.
warm regards
mike
REQ:***
Best regards,
This again proves the level of competency, the right hand doesn't talk to the left hand.
All the information you are requesting is already with MTN, at this point I can't even trust MTN with my bank statement as more funny transactions are bound to occur.
The ref number given to me at MTN is REQ# **********
I will keep exposing such ********** activities until I see fruits of repetance, and to everyone they will call you with an ********** 100 number and sell you an expired promise "we will try help you"
This again proves the level of competency, the right hand doesn't talk to the left hand.
All the information you are requesting is already with MTN, at this point I can't even trust MTN with my bank statement as more funny transactions are bound to occur.
The ref number given to me at MTN is REQ# **********
I will keep exposing such ********** activities until I see fruits of repetance, and to everyone they will call you with an ********** 100 number and sell you an expired promise "we will try help you"
They were going to call me after 10 mins yesterday at 19:07 now it's 14;25 and I'm still waiting.
My guess is I am being ignored as there is no solution to their error.
I can only imagine how long it takes to sort out normal customers who actually have a contract with them.
They were going to call me after 10 mins yesterday at 19:07 now it's 14;25 and I'm still waiting.
My guess is I am being ignored as there is no solution to their error.
I can only imagine how long it takes to sort out normal customers who actually have a contract with them.
The company called MTN is out to get you. Now they have handed my account over to debt collectors. Yet I don't have a contract with them, they ******** me to recover money they misusing from their allocated funds. This is when I seek legal action against this monster like problem...
The company called MTN is out to get you. Now they have handed my account over to debt collectors. Yet I don't have a contract with them, they ******** me to recover money they misusing from their allocated funds. This is when I seek legal action against this monster like problem...