1 reviews | Active since Jul 2011
MTN Fibre to Home - no service no after service
<p>MTN admitted their Fibre to home is not close to the speed we pay for and they promissed and advertised when they came to test it at my house a week ago. I was promissed they would be back to try and fix the problem but since then havent heard anything. Before this I have been fighting for months and they just keep sweeping this under the carpet???????</p>
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***
Thank you for your post.
We are terribly sorry for the inconveniences that you experienced as a result of this. We completely understand the frustration it causes.
Kindly note that the matter has been referred to the relevant management team for urgent attention. They will investigate and revert to you with feedback and a way forward.
Thank you for bringing this matter to our attention and would like to assure you that we are actively working to improve our service levels.
Regards
Nompumelelo
REQ:***