MTN fibre not recommended

Our MTN fibre has been down for at least 4 days over the last 2 months. The call center is useless as their system is always offline and they can never test your service. It’s also impossible to escalate your fault or complaint. Other service providers like Telkom credit your account when your service is faulty, MTN not, they don’t compensate the customer in any way. Keep in mind that when your fibre is down then the entire family’s mobile data usage increases at a cost.