1 reviews | Active since Apr 2013
MTN Fibre billing problem
<p>I was billed R1172.75 more than I should be this morning for my SuperSonic fibre line. This needs to be resolved ASAP. I expect a response within the day.</p> <p> </p>
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that a credit of R1028.74 (excluding vat) will be passed to the account for the invoice dated 2016-12-13.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,
Thank you for your post
We are terribly sorry for the inconvenience that you have experienced as a result of this. We completely understand the frustration it causes.
Please be advised that a credit of R1028.74 (excluding vat) will be passed to the account for the invoice dated 2016-12-13.
We sincerely hope that the above is in order and hope that we are able to restore your faith in us.
Kind Regards
Siphumezo
REQ:***
Best regards,