MTN Fibre Balance enquiry

<p>I joined MTN Fibre in August 2016, the installation and billing seemed to be in order until the very next month (September), when I signed up with MTN I was able to check my usage and remaining balances on my bundles as I bought a package that has Day time data (50GB), Night time data (100GB) and Bonus Data (50GB). In September the MTN Active website stopped showing all the bundle details and only the day time bundle. I have logged calls with nearly every MTN Fibre, MTN Active and MTN Complaints even, to get this resolved. The call centre are unsure as to what is the problem and say that there is a technical issue with the system which is being sorted out at the moment. I am so displeased at the moment, as I have no idea what data I have remaining and it is just a matter of time when I realize I do not have anymore data for the month as I cannot check my data available. I must say the MTN call centre is also a bit of a problem as you speak to different consultants everytime you call and you can never get the same ones who created your case, Furthermore asking them to provide feedback on your query when the information is available is a waste of time.</p>