AA
Ashley A
1 reviews | Active since Nov 2019
27 May 2020, 14:17
MTN fiber service
Have experienced the most shocking service from MTN fiber over the last 2-3 weeks. And then when you want to switch service providers there is a months notice period. That just means you have to endure the bad service for another month. The business is disjointed and call Centre tech dept and supervisors all have differing info available to them. Can’t wait to leave
Helpful (0)
Replies (1)0
Replies (1)AA
Ashley A's updateReviewer Update
02 Jun 2020, 13:50Hi Alice
To date no one has come back to us, not Ito the original complaints logged nor since your response. This is very much in keeping with the service we have been getting and everyone apologizes for the inconvenience caused which actually adds to the frustration. We can’t even get a response to our cancellation request and the fact that we have been told that the cancellation period is a month means we have to endure this level of service that much longer
Regards
Ashley
To date no one has come back to us, not Ito the original complaints logged nor since your response. This is very much in keeping with the service we have been getting and everyone apologizes for the inconvenience caused which actually adds to the frustration. We can’t even get a response to our cancellation request and the fact that we have been told that the cancellation period is a month means we have to endure this level of service that much longer
Regards
Ashley
AA
Ashley A's update02 Jun 2020, 13:50
Reviewer Update
Hi Alice
To date no one has come back to us, not Ito the original complaints logged nor since your response. This is very much in keeping with the service we have been getting and everyone apologizes for the inconvenience caused which actually adds to the frustration. We can’t even get a response to our cancellation request and the fact that we have been told that the cancellation period is a month means we have to endure this level of service that much longer
Regards
Ashley
To date no one has come back to us, not Ito the original complaints logged nor since your response. This is very much in keeping with the service we have been getting and everyone apologizes for the inconvenience caused which actually adds to the frustration. We can’t even get a response to our cancellation request and the fact that we have been told that the cancellation period is a month means we have to endure this level of service that much longer
Regards
Ashley