mM
mark M
1 reviews | Active since Sept 2015
08 Mar 2016, 10:56
Mtn feel nothing for there clients.
There was a ********** account opened in my name at a Mtn branch and after almost a year it was resolved. However when I asked for compensation I was told,you got your money back(without interest) so the case is closed. I wanted compensation for the loss of income, time and so on. Not to mention the rude manner in which I was treated. I had to take off 3 different days from work to go and sort it out at Mtn head office. I have been a client since 1996 but they treated me very bad.<br> Mtn as soon as I have sorted my account out I will no longer do business with you. You should be ashamed of your self. If I had to post everything that happend it would take more space than what is allowed.
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Replies (1)MTN South Africa's replyOfficial
08 Mar 2016, 18:58Hello markmunro,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation will escalate the matter to the supervisory level to contact you since you not satisfied with the outcome of how the ********** query was resolved.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation will escalate the matter to the supervisory level to contact you since you not satisfied with the outcome of how the ********** query was resolved.
warm regards
mike
REQ:***
MTN South Africa's reply08 Mar 2016, 18:58
Official
Hello markmunro,
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation will escalate the matter to the supervisory level to contact you since you not satisfied with the outcome of how the ********** query was resolved.
warm regards
mike
REQ:***
Dear Valued Customer,
Thank you for taking time to raise your concerns with MTN.
As per our telephone conversation will escalate the matter to the supervisory level to contact you since you not satisfied with the outcome of how the ********** query was resolved.
warm regards
mike
REQ:***
